Overview:
Provides the highest level of Guest Service, by performing cashiering functions in support of the Cage/Vault Department.
Responsibilities:
• Responsible and accountable for a window bank, as assigned.
• May be assigned to any location which includes the Main Cage, Kiosk Operations, Vault Operations, and Hard/Soft Count Room.
• Provides the highest level of Guest service.
• Makes change, redeems tickets, and chips for guest from the assigned bank.
• May be assigned to verify transactions completed by other Team Members as required.
• Trains new Cashiers as assigned.
• Process transactions quickly and accurately.
• Remains current with Title 31 regulations.
• Processes fills and credits to Table Games when assigned a Card Room bank.
• Issues and receives Food & Beverage Cashier banks.
Issues and receives Slot banks.
• Processes Credit & Debit Card advances.
• Performs check cashing.
• Issues and receives Marker transactions.
• Rotates as a Kiosk Operator in Kiosk Operation.
• Processes Team Member transactions, which includes payments and daily recording of employee tips.
• Knowledgeable in promotional events within the casino.
• Resolves or redirects inquiries from guests regarding casino promotions and services.
• Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, while role modeling the company values, behaviors, and culture of One.
Team.
Chumash.
• Performs other duties as assigned.
Qualifications:
• High School Diploma or GED Certificate.
• One year experience in a related field.
• Previous experience in hospitality, sales, marketing, promotions, and/or public relations is preferred.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.
• Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.
• Quality Orientation: Setting high standards regarding his/her work and working environment and acting accordingly; developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.
• Attention to Detail: Taking responsibility for a thorough and detailed method of working.
• Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
• Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.
• Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.
• Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
• Oral Communication: Shaping and expressing ideas and information in an effective manner.
Location: 3400 Highway 246 Minimum Pay Rate: $12.
75 per hour (Avg.
including tips $35.
34) Maximum Pay Rate: $12.
75 per hour (Avg.
including tips $35.
34)
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